Ever feel like you’re on information overload? Finding the time to keep up-to-date on industry trends and tips can be challenging. Check-in with us each week as we share our top five must-reads in PR and marketing.
This week, I share some great reads, some old, some new, but all the perfect addition to any reading list.
Hug Your Haters: How to Embrace Complaints and Keep Your Customers
Baer takes a look at different approaches to customer service. Changing your perspective can make all the difference in how you interact with clients or customers.
The Happiness Project (Revised Edition): Or, Why I Spent a Year Trying to Sing in the Morning, Clean My Closets, Fight Right, Read Aristotle, and Generally Have More Fun
Rubin offers readers small, actionable steps to making changes in life – whether at work or in your personal life. Breaking bad habits and making good ones seem doable with Rubin’s tips.
Own It: The Power of Women at Work
An inspiring read, Krawcheck draws on her experience as a woman in the finance industry to offer women practical advice on making a mark in their careers.
Broadcasting Happiness: The Science of Igniting and Sustaining Positive Change
Gielan, a former television broadcaster, urges readers – individuals and organizations – alike to change perspectives. An emphasis on positive communication, rather than toxicity, can make all the difference.