Ever feel like you’re on information overload? Finding the time to keep up-to-date on industry trends and tips can be challenging. Check-in with us each week as we share our top five must-reads in PR and marketing.
This week, I share some great reads, some old, some new, but all the perfect addition to any reading list.
Hug Your Haters: How to Embrace Complaints and Keep Your Customers
Jay Baer
Baer takes a look at different approaches to customer service. Changing your perspective can make all the difference in how you interact with clients or customers.
The Happiness Project (Revised Edition): Or, Why I Spent a Year Trying to Sing in the Morning, Clean My Closets, Fight Right, Read Aristotle, and Generally Have More Fun
Gretchen Rubin
Rubin offers readers small, actionable steps to making changes in life – whether at work or in your personal life. Breaking bad habits and making good ones seem doable with Rubin’s tips.
Own It: The Power of Women at Work
Sallie Krawcheck
An inspiring read, Krawcheck draws on her experience as a woman in the finance industry to offer women practical advice on making a mark in their careers.
Broadcasting Happiness: The Science of Igniting and Sustaining Positive Change
Michelle Gielan
Gielan, a former television broadcaster, urges readers – individuals and organizations – alike to change perspectives. An emphasis on positive communication, rather than toxicity, can make all the difference.
Happy Reading!
