It’s All About the Details

It’s All About the Details

Today, I had the pleasure of being a presenter during a seminar on capturing the Indian wedding market. One of the fastest growing ethnic groups in the United States, South Asian Americans are increasingly gaining visibility in a wide range of sectors, from CEOs of global companies and political figures to actors, writers, and fashion designers. As the demographic makeup of our communities continues to change and diversify, companies and marketing teams too should consider refining their messages, with special attention to cultural nuances.

Building positive relationships with niche markets, such as South Asian Americans, takes not only time, but also finesse and attention to detail. How do you capture the attention of a niche market? More importantly, how do you create loyalty for your services and products as well as your company?

Understand Consumer

  1. Understand the Consumer: First things first, learn more about the target market: demographics, purchasing trends, culture, traditions, etc. The seminar attendees were all keen on learning about the many rituals and traditions that make up a typical Indian wedding. They’ve take the first step towards reaching the South Asian market; they’re showing an interest and are eager to understand their target consumer. The more you know, the better informed your pitch.
  2. Build a Lasting Impression: Details matter. Knowing a typical Indian wedding consists of three or more events gives you an advantage. By asking a potential client, “Will you be hosting a Sangeet/Mehndi or Grah Shanti?”, you demonstrate an understanding of Indian weddings. Anticipating needs in advance and spending more time discussing your actual services rather than wedding traditions shows clients you’ve gone the extra mile.
  3. Create Added Value: Consider what your firm can do to go beyond what is done for the general public or other target markets. Offer additional services that take cultural differences in account. Make your marketing materials more appealing to the niche market. This attention to detail and understanding of the consumer leads to a more positive relationship with the target market.

You’ve probably caught on by now … the details matter! Whether marketing to the general public or to a niche market, focusing on the details (the right details!) should be an integral part of your strategy. Missing the mark on just one tiny detail can make or break you. So not only are the details key to gaining access to a niche market, but also towards earning a consumer’s trust and confidence in your firm.

The Pew Research Center provides a report based on 2010 US Census data on Asian Americans.

Facebooktwittergoogle_pluslinkedin
Mindful Charitable Giving

Mindful Charitable Giving

 

Giving (1)

As Diwali, Thanksgiving, and the end of the year approaches, many of us are consumed with shopping for gifts, preparing holiday meals, among many other tasks. We become so entrenched into making sure everything is just so, that the actual meanings of the holidays pass us by.

Organizations like #GivingTuesday remind us that the holiday season is not just about shopping and over-indulging. #GivingTuesday falls on December 1 every year, after two of the year’s biggest shopping days – Black Friday and Cyber Monday. Created as a day dedicated to celebrate generosity and giving to those in need, #GivingTuesday serves as a reminder to give back to our communities.

With so many charities sending postcards in the mail, emails on a daily basis, and numerous social media requests, being mindful about your charitable giving can be a challenging task. Below are a few things to consider as you explore options and narrow your choices:

  • Values: First and foremost, what values and causes are of great importance to you and your family? Is there one particular cause about which you are truly passionate? Do you see a need in your community that needs support?
  • Mission and goals: Look carefully at an organization’s mission and goals? Are the mission and goals clear? Does the organization share the ways in which they fulfill
  • Data: Check the organization’s annual report to see how their financials reflect their projects as well as to get a sense of the leadership and organizational transparency (see “Vetting Charities” below for resources). That said, don’t rely solely on the numbers or the overhead ratio!  Also look at the organization’s website and read any available evaluation reports to get a clear picture and a complete understanding of their projects and administration.
  • Follow-up: Once you’ve narrowed your list and made your donations, be sure to look into how the organization is doing three, six, twelve months down the road.

Beyond making a monetary donation, consider offering an organization your time and expertise. Many new and smaller nonprofits can truly benefit from capacity building that comes from leaders in the community. Some nonprofits also rely on volunteers to implement programs, so consider connecting with an organization on a level beyond simply writing a check.

Vetting Charities
These are a few sites to help you navigate the efficacy of nonprofit organizations. These sites are a good place to begin your research as each provides a description of the organization and its mission as well as annual reports and performance ratings. Don’t rely on just the reports; be sure to visit the organization’s website and social media outlets to get well-rounded insight into their work and mission.

Charity Navigator

GiveWell

GreatNonprofits

Guidestar

Resources for Kids/Families
It’s never too early to begin instilling children with an understanding of generosity and giving. Begin by showing them with your own behavior as well as through examples from their every day lives (in their classrooms, communities, etc.). #GivingTuesday provides some great tools for teachers and parents alike, including an exploration of the reasons why we give. Visit their TOOLS section for more information.

Children of every age can learn firsthand how their generosity impacts not only others, but also their own attitudes and feelings. These books offer a starting point for discussions and examples of ways to share:

Boxes for Katje by Candace Fleming

A Kid’s Guide to Giving by Freddi Zeiler

One Hen by Katie Smith Milway

When Stories Fell Like Shooting Stars by Valiska Gregory

Mama, I’ll Give You the World by Roni Schotter

The Giving Book by Ellen Sabin

The Giving Tree by Shel Silerstein

The Spiffiest Giant in Town by Julia Donaldson

This holiday season, start a new tradition of giving back to your community with your family. Giving back strengthens not only our communities, locally and globally, but also our own well-being.

Facebooktwittergoogle_pluslinkedin